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Contact Us
For questions, feedback, or issues, email us at:
We typically respond within 24–48 hours.
How do I create an account?
Download TriviAI Challenge from the App Store or Google Play, then sign up with your email address and a username.
How do I add friends?
Go to the Friends tab and tap "Add Friends" to search by username. Send a friend request and they'll be notified.
How does the Remove Ads purchase work?
The "Remove Ads" option is a one-time $3.99 purchase that permanently removes all interstitial ads and gives you free hints on every question. No subscription required.
How do I restore my purchase on a new device?
Go to Profile → Remove Ads → tap "Restore Purchase". This will restore your purchase using your Apple ID or Google account.
How do I delete my account?
Go to Profile → scroll to the bottom → tap "Delete Account". This permanently removes your account, game history, and all associated data. For more details, visit our account deletion page.
How do I change my username?
Go to Profile → tap the pencil icon next to your username. Note: usernames can only be changed once every 30 days.
How do I report a question?
After completing a game, tap the flag icon next to any question in the review section to report it as inaccurate.
The app is crashing or not loading
Push notifications aren't working